How ServiceNow ITSM Makes CIOs' Jobs Easier Infocenter
Servicenow Knowledge Template. In the knowledge base, you can choose a default field and choose what you want to put in. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields.
How ServiceNow ITSM Makes CIOs' Jobs Easier Infocenter
Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. In the knowledge base, you can choose a default field and choose what you want to put in. Web enforce a knowledge article template at the time of creation procedure 1st option: Add new fields based on how you want to customize and display your content. These templates help create a consistent structure for knowledge articles. Web skip to page content.
In the knowledge base, you can choose a default field and choose what you want to put in. Web skip to page content. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. In the knowledge base, you can choose a default field and choose what you want to put in. These templates help create a consistent structure for knowledge articles. Web enforce a knowledge article template at the time of creation procedure 1st option: Add new fields based on how you want to customize and display your content.
